Integrity Toys had a minor "blip" in customer service this fall. I really can't fault them about it. They are a relatively small company with a very picky clientele. As collectors, we are perfectionists. I cannot imagine the sheer number of complaints they get for problems. I know several collectors broke a shoe on Main Attitude. Much of what is produced is very delicate.
I notified IT of a problem I had with this doll's eye area in October. I got a replacement recently. It may have taken longer than I hoped, communications from IT may have been minimal, but IT did replace the doll's head. The head I received was perfect. They do their best to keep their collectors happy.
I carefully removed the doll from the box, used a heating pad to change heads, and carefully replaced her in her outfit.
This is a closeup. You can see that I received a perfect replacement. This is probably one of the most beautiful face/hair combinations IT has ever produced. Her secondary market prices sky rocketed. I was fortunate that Craig's number was drawn at the convention to purchase this beautiful doll.
The accessories were minimal. She was a table centerpiece from the Convention banquet.
The gown is an odd choice, but it is very unique. I actually love the jewelry and shoes.
#3 of 12 of 2012 is High Profile Eugenia.
2 comments:
She is ab-so-lute-ly gorgeous! I was blessed to get this one also. A table mate sold her (at cost) to me within minutes after she purchased her. I left the dinner to go to the ATM for fear that she would change her mind. She is my favorite of all of the convention dolls.
Gosh, her face is a perfect blending between Rita Hayworth and Ava Gardner! But her gown...what the hell were they thinking!?
Christie H.
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